Shipping policy

You will receive an automated confirmation email after placing your order.

We currently ship using Aramex, with an estimated delivery timeline of 2–3 business days. For more details, refer to Aramex’s Terms of Use.

Please allow up to 7 business days in total for order delivery, especially during high-demand periods.

Once an order has been placed, it cannot be modified or cancelled.

Shipping delays may occur during sales, weekends, and public holidays. Please note that we do not ship on weekends or public holidays.

We are unable to deliver to P.O. Box addresses — a valid street address is required for delivery.

Kreateor is not responsible for items lost, damaged, or stolen in transit, and our parcels are not shipped as insured.